30/10/2025
UPDATE 5/11 : Anyone Still Having Problems?
Please comment if you're having problems getting onto our site : www.retrogames.co.uk :
While here in the UK all the site issues were resolved last Friday (31st) traffic is low compared to before the outage. It may be that you have tried to get onto the site and have been given a 'Forbidden' message by your browser, we experienced issues like this ourselves last week in Chrome, but you just need to clear your cookies for our site, and everything jumps back to normal.
A few countries remain blocked since the attack, but if you are in the UK / Europe / USA / Canada / Israel / Saudi Arabia / Japan / Australia / New Zealand / South Korea - the site is live and should be working for you - if not, please do let me know so I can get our IT guys to look into it. Many thanks.
UPDATE : 31st October : 10:56
SITE FIXED : MISSING PHOTOS: NOW FIXED
We did have a new issue with some photos not appearing straight away, particularly on large 300 item enquiries. Now fixed
UPDATE: 10:11
The desktop site is now live again to all customers in the UK, Ireland and Europe. We think we may have determined where the attack is coming from - hopefully things will be back to normal soon.
If you're outside the UK and Europe you can still use the mobile version of the site, either on your phone, or on computer through this link: www.m.retrogames.co.uk
Thanks again to everyone for all their love and support through this terrible week for the site! Let me reassure you again, we have not been breached, no data has been taken, we hold no financial data anyway as we only now take payments through paypal, all we store is bonus points totals and order history.
30th October:
Desktop Site Issues / Mobile Phone Site OK
More issues at Retrogames this afternoon. The attackers came back, so desktop site turned off again. Insane situation, and very stressful here in the RG office. Now we wait again...
You can view the mobile phone site on a PC using this URL www.m.retrogames.co.uk5h