Australian Retail Council - ARC

Australian Retail Council - ARC The single voice for Australian retail. Let's talk shop.

Australian Retail Council (ARC) represents the $444 billion retail sector (which equates to one-fifth of Australia's GDP), 12,000+ retail members and their 1.4 million employees nationwide. ​

ARC membership ensures your business is represented at the highest levels of government on the issues that matter - work...
21/04/2026

ARC membership ensures your business is represented at the highest levels of government on the issues that matter - workforce, crime, sustainability, digital transformation, tenancy, payments and more.​

By joining ARC, you help shape the policy decisions that impact our industry every day.​

Stand with a stronger, united retail sector.​

Join ARC: https://www.retail.org.au/become-a-member

Stay connected with the latest retail insights, policy updates, events and member news.​Subscribe to ARC newsletters and...
16/04/2026

Stay connected with the latest retail insights, policy updates, events and member news.​

Subscribe to ARC newsletters and be the first to receive sector intelligence, opportunities and announcements.​

Your retail advantage starts in your inbox.​

Sign up to our newsletter and let's talk shop: https://www.retail.org.au/register

The Australian Retail Council is proud to recognise Rest as a foundational strategic partner supporting Australia’s reta...
13/04/2026

The Australian Retail Council is proud to recognise Rest as a foundational strategic partner supporting Australia’s retail community.​

Rest has a long-standing connection to the retail sector, helping workers build long-term financial wellbeing and providing trusted support at every stage of their career. Their commitment to the people who power retail aligns strongly with ARC’s purpose.​

We appreciate Rest’s partnership and their continued contribution to a stronger, more resilient retail workforce.​

Thank you to the team at Rest for your ongoing support.

We’re proud to work with American Express as the foundation Principal Partner of ARC. ​Their commitment to strengthening...
09/04/2026

We’re proud to work with American Express as the foundation Principal Partner of ARC. ​

Their commitment to strengthening Australian retail, from helping small business grow to elevating customer experiences, makes them a valued part of our community.​

Through this partnership, American Express continues to champion innovation, resilience and growth across the sector, helping retailers navigate change and seize new opportunities.​

Thank you, American Express, for your continued partnership and support of important ARC events such as our Leaders Forum, Retail Awards and CEO Lunch.

At the heart of the Australian Retail Council is a passionate, dedicated team committed to strengthening and supporting ...
07/04/2026

At the heart of the Australian Retail Council is a passionate, dedicated team committed to strengthening and supporting Australia’s retail industry.​

From advocacy and policy to member services, education and events, our people work every day to champion retailers, elevate industry standards and create meaningful impact for our 12,000+ members.​

Their expertise, energy and collaboration power everything we do, and we’re proud to recognise the leadership team behind ARC.​

Here’s to the people shaping a stronger future for Australian retail.

Meet the ARC leadership team: https://www.retail.org.au/our-team

ARC Retail Institute is Australia’s leading provider of retail education, training and professional development.​We supp...
30/03/2026

ARC Retail Institute is Australia’s leading provider of retail education, training and professional development.​

We support current and aspiring retail professionals to grow their skills through targeted courses, workshops and qualifications, all designed to meet the evolving needs of the retail industry.​

From foundational training to advanced development programs, the Retail Institute is here to help your team thrive today and into the future.​

Let's talk retail training: https://www.retail.org.au/retail-institute

ARC’s workplace relations advisory service is delivered by market-leading IR experts. Our team’s accessibility is unriva...
26/03/2026

ARC’s workplace relations advisory service is delivered by market-leading IR experts. Our team’s accessibility is unrivalled, members get the support they need, when they need it.​

Need help? Our retail-focused telephone consulting team is on call via our toll-free number to provide up-to-date advice on:​

Our workplace relations advisory service supports members across:
- All award or enterprise entitlements including hours of work coverage and classification, rostering, meal breaks, requests for flexible working arrangements and consultation obligations
- Overtime and penalty rates
- The Fair Work Act 2009 (Cth), National Employment Standards, national minimum wage orders and state and territory industrial relations legislation
- Management of best practice conduct, performance and disciplinary action Termination of employment, restructuring and redundancy scenarios
- Workplace health and safety
- Avoiding unfair and general protections claims
- Discrimination and harassment
- Award interpretation

Let's talk workplace relations: https://www.retail.org.au/business-services/workplace-relations-legal-support

Aussies are shopping online more than ever, with $82.6 billion spent in 2025 and 9.8 million households participating.Th...
26/03/2026

Aussies are shopping online more than ever, with $82.6 billion spent in 2025 and 9.8 million households participating.

The Australia Post eCommerce Report 2026 reveals five essential lessons for retailers:

- Highlight value clearly – reinforce value throughout the journey to win pragmatic shoppers.
- Prepare for an AI-driven future – if your business isn’t visible, you’re missing out.
- Build loyalty through authentic connections, not just transactions.
- Ride the sales momentum – 73% of shoppers wait for a sales event before purchasing.
- Deliver on delivery options – 69% of shoppers want more flexible deliveries, including out of home options.

Read the full report and get your actionable insights: https://auspost.com.au/business/ecommerce/ecommerce-report

Did you know employer super responsibilities are changing? The Government’s new Payday Super laws will require all Aust...
12/03/2026

Did you know employer super responsibilities are changing?

The Government’s new Payday Super laws will require all Australian businesses to pay super at the same time as they pay wages. With more changes to how employers calculate, manage, and report super, the time to prepare is now.

To help you get your systems, processes, and teams ready, check out Rest’s Simple Payday Super Guide and checklist: https://rest.com.au/employer

From deeply personal reflections on resilience to bold conversations about visibility, courage and driving real change, ...
11/03/2026

From deeply personal reflections on resilience to bold conversations about visibility, courage and driving real change, the International Women's Day Luncheon last week at The Calyx in Sydney was filled with energy, honesty, connections and a shared commitment to accelerating progress for women across retail.

Thank you to Raymond Weatherall, Nicole Sheffield, Christopher Rodwell, Amanda Bardwell, Fleur Brown and Erica Berchtold for leading such thoughtful and impactful discussions and to every guest who showed up, leaned in and contributed to a powerful collective voice for progress.

Thank you to our event partner, Afterpay, for championing this important moment for our industry.

A beautiful afternoon of conversation and candour as the ARC International Women’s Day Luncheon continued with Nicole Sh...
11/03/2026

A beautiful afternoon of conversation and candour as the ARC International Women’s Day Luncheon continued with Nicole Sheffield, Board Chair of ARC, and Erica Berchtold, Chief Commercial Officer at David Jones, taking the stage for a compelling fireside chat on modern leadership.

Nicole and Erica spoke openly about balancing executive roles with family life, being brave before confidence catches up, and navigating major career pivots in the public eye. They also shone a light on the realities of the “glass cliff” and why greater awareness of the risks and pressures women face in senior roles is critical to meaningful progress.

Thank you to our event partner - Afterpay.

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Sydney, NSW

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Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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+611300368041

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