13/05/2026
⚠️ Wichtiger Produktsicherheitsrückruf ⚠️
Bitte prüft, ob euer Fahrrad betroffen ist.
Falls ja, bringt es unverzüglich in unseren Shop – eure Sicherheit steht an erster Stelle!
Unser Team hilft euch schnell und unkompliziert weiter.
PRODUCT SAFETY RECALL - PROHIBITION OF FURTHER USE
As part of our permanent quality monitoring, we have identified an issue with the aluminium threaded pedal insert on 2026 ACID Carbon Hybrid Crank Arms suddenly detaching from the crank body. We are therefore informing you about a Product Safety Recall affecting certain bike models.
The recall affects CUBE e-bike models from the 2026 model year fitted with 2026 ACID Carbon Hybrid Crank Arms and sold prior to 8 May 2026.
To ensure user safety, the ACID Carbon Hybrid Crank Arms on all affected bikes need to be replaced.
You will find further information on the affected models and the replacement procedure here: www.cube.eu/recall-acid-carbon-hybrid-crankarm
We would like to thank you for your understanding and apologise for the inconvenience caused.
