The items are pre-ordered from China and the administrators of Elle Bella have not seen the clothes until they arrive or have been previously ordered so we can't guarantee the quality of the clothes. However, 90% of our customers would place their next orders which is an indication of customer satisfaction. If we rank the quality from bad, ok, good, excellent, 10% of our goods may be of bad qualit
y, 20% ok, 60% good, and 10% of our goods may be of excellent quality. Above description is very frank, we just don't want our customers to expect the goods are all excellent. When you shop with us, we want you to be completely satisfied. If you are not satisfied with the quality of your orders, please communicate with us as we aim to create a concrete relationship with our customers. Payment method:
Bank Deposit - HSBC / First Gulf Bank / Citibank / Emirates NBD
* Shipping & Handling:
- additional charges for courier fee within the UAE, depending on the weight of the clothing. Any shipment less than 5 kgs costs AED 13 within the UAE.
- for pick up arrangments, please send a PM
To order:'
1. Please wait for our confirmation of your purchase by PM
3. To avoid additional charges for money transfers, please deposit at least 50% to the bank account that will be given to you on confirmation of your order. Or you may also deposit the full payment to avoid going to the bank twice.
4. Please reply to the said PM with your your contact info. - Name, Mobile, Email, etc.
5. Advise delivery address/Pick up arrangement
6. Confirm the bank deposit details - amount and date
7. You will be notified when the item arrives. Once the rest of the amount has been deposited to the same bank account, the item will be couriered to the specified address immediately. NOTES:
* The arrival of purchases normally takes only 5-7 DAYS after the cut off date (will be announced)
* No return/no exchange. The sizes are clearly specified on each photo.
* Reservations are not allowed. Payment must be made within 48 hours after order request has been sent.
