Sprint Store by Adcomm Digitel at One Loudoun

Sprint Store by Adcomm Digitel at One Loudoun We are you local Sprint store ready to to assist you in your personal device needs. Visit us here soon!!

Operating as usual


20436 Exchange St.
Ashburn, VA

Opening Hours

Monday 10:00 - 20:00
Tuesday 10:00 - 20:00
Wednesday 10:00 - 20:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 10:00 - 20:00
Sunday 11:00 - 18:00




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STAY FAR FAR AWAY! The people running this store are total crooks! They are quick to sell you a brand new phone, talk you into paying off your current one and trading it in for a credit. But what happens when the new phone has terrible reception??? They refuse to give you the SPRINT GUARANTEED refund of my $150 down payment, plus they refused to give me my old phone back. Wes the so-called, "Assistant Manager" is one of the dumbest and incompetent people I have ever encountered. EVER! He will be lucky if he can keep that job for the rest of his life because I know no one who would hire someone so rude and disrespectful towards customers. He gave me the run around like 8 times on how I would get my refund, and still NOTHING. I also reached out to the District Manager, Bernerd (spelling?) leaving 5 voicemails, and he eventually just kept hitting ignore. Luckily the one good employee there Karla gave me some advice to go to the Sprint Corporate store in Reston on Sunrise Valley. When I told them the scammy story, they were shocked and have since contacted the area manager to make sure I get my money, and my phone back. If you need to go to a Sprint store, go to this one in Reston. STAY AWAY from Wes and the crooked people at this franchise location operated by Adcomm Digitel. I have also contacted the BBB regarding Adcomm Digitel. Also, just to throw it out there, Wes had loud offensive rap music playing on the Bluetooth speaker. Profanity left and right. A really nice touch with tons of young children running around the store. You have quite the winning team at your One Loudoun location Adcomm, well done!