Digicel

Digicel As a Digital Operator, and with a promise of simply more, Digicel’s got something for everyone all day, every day. Sports, music, TV, news, local radio, podcasts, messaging, marketplaces, cloud storage, self-care and more.

This is Better Together. Follow Digicel for great prizes, free credit, smartphone deals and more! 'Like us' and love the page! :) After 11 years of operation, Digicel Group Limited has over 12.8 million customers across its 30 markets in the Caribbean, Central America and the Pacific. The company is renowned for delivering best value, best service and best network. Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams, including the Special Olympics teams throughout these regions. Digicel sponsors the West Indies cricket team and is also the title sponsor of the Digicel Caribbean Cup. In the Pacific, Digicel is the proud sponsor of several national rugby teams and also sponsors the Vanuatu cricket team. Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti and Papua New Guinea which focus on educational, cultural and social development programmes. Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Triidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean. Visit www.digicelgroup.com for more information.

This is Better Together. Follow Digicel for great prizes, free credit, smartphone deals and more! 'Like us' and love the page! :) After 11 years of operation, Digicel Group Limited has over 12.8 million customers across its 30 markets in the Caribbean, Central America and the Pacific. The company is renowned for delivering best value, best service and best network. Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams, including the Special Olympics teams throughout these regions. Digicel sponsors the West Indies cricket team and is also the title sponsor of the Digicel Caribbean Cup. In the Pacific, Digicel is the proud sponsor of several national rugby teams and also sponsors the Vanuatu cricket team. Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti and Papua New Guinea which focus on educational, cultural and social development programmes. Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Triidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean. Visit www.digicelgroup.com for more information.

Mission: Digicel's goal is to provide our customers with affordable and innovative mobile communications that fosters personal and professional connections between nations and people.

Operating as usual

19/01/2021

We sat down with Digicel’s Rising Star winner Romain Virgo to find out about his musical journey! Catch the 411 on his journey! #BetterTogether #BehindDmusic

Dear Valued customers,Please note our Dome Mall location is closed due to the closure of the Mall. We do apologize for a...
16/01/2021

Dear Valued customers,

Please note our Dome Mall location is closed due to the closure of the Mall.

We do apologize for any inconvenience this may cause.

All of our remaining locations remain open to serve you.

A few days remain before the 'Appy Helpers pack up the Christmas Mood but they have some cash Santa left for You!Screens...
13/01/2021

A few days remain before the 'Appy Helpers pack up the Christmas Mood but they have some cash Santa left for You!

Screenshot the homescreen of the Sportsmax app and drop it in the comments below and you can win yourself $200 💰💰

Good luck.

Digicel Terms and Conditions do apply.

#DigicelChristmas

The 'Appy Helpers has a cool storage app called Billo!Download the app from the Play Store or Apple app store and drop a...
11/01/2021

The 'Appy Helpers has a cool storage app called Billo!

Download the app from the Play Store or Apple app store and drop a screenshot of the app on your homescreen in the comments below for a chance to win $200 !

If you can tell us how much alotted data is in our Billo plan for $2.99 an additional $50 is yours!

Good luck!

Digicel Terms and Conditions do apply

#DigicelChristmas #morestorage

Dear Valued Customer, Please note that full connectivity has been restored. We wish to thank you again for your patience...
11/01/2021

Dear Valued Customer, Please note that full connectivity has been restored. We wish to thank you again for your patience and sincerely apologise for any inconvenience caused.

Dear Valued Customer, we sincerely apologize for any inconvenience caused by this Force Majeure and will provide further...
09/01/2021

Dear Valued Customer, we sincerely apologize for any inconvenience caused by this Force Majeure and will provide further updates on repair progress.

Paying tribute, Digicel Group Chairman and founder, Denis O’Brien, said; Gordon ‘Butch’ Stewart’s iconic “all that’s goo...
09/01/2021

Paying tribute, Digicel Group Chairman and founder, Denis O’Brien, said; Gordon ‘Butch’ Stewart’s iconic “all that’s good” sign off could hardly capture better the measure of the man. He was indeed the very best representation of the many qualities that Jamaica is known and appreciated for on the world stage.

His enormous business and personal achievements are testament to the drive, determination and passion he brought to everything he did. He was the Caribbean’s greatest ever entrepreneur.

Rest well Butch.

08/01/2021
BiP for Cash is Coming

2021 is where the money resides 💰💰!

Are you ready to Get BiP'n to win $100 USD any day of the week for 21 days?

Download BiP today and stay tuned to this space to find out how at onelink.to/getbip

Santa's 'Appy Helpers are still on the job and we've got $200 for You!Screenshot the Go Loud App on your home screen and...
07/01/2021

Santa's 'Appy Helpers are still on the job and we've got $200 for You!

Screenshot the Go Loud App on your home screen and drop the screenshot in the comments below for a chance to win!

Digicel Terms and Conditions do apply!

Winner will be chosen at random.

#DigicelChristmas

Christmas Day maybe gone but Santa is still giving you MORE!Tell us in the comments below what would be the first show y...
06/01/2021

Christmas Day maybe gone but Santa is still giving you MORE!

Tell us in the comments below what would be the first show you would watch if you won this Fire Stick and tag 3 friends.

Winner will be chosen at random.

Digicel Terms and Conditions do apply.

#DigicelChristmas

Dear Valued Customer, some of you may be experiencing slow browsing or buffering. This is due to a sub-sea fibre break a...
04/01/2021

Dear Valued Customer, some of you may be experiencing slow browsing or buffering. This is due to a sub-sea fibre break at one of our international capacity providers. As always, we will keep you informed of their progress to resolve.

01/01/2021
Happy New Year!

Happy New Year! 🥳

We've got something special just for you!

Enjoy a GUARANTEED WIN in the MyDigicel app today!

All you need to do is...Shake to Win!

What are you looking forward to most in 2021?

#DigicelShakeToWin #DigicelShakeAndShare

31/12/2020

His Dark Materials will have you sitting at the edge of your seat. Lyra, a brave young woman from another world goes on a quest to find her kidnapped friend.

What she uncovers instead is a sinister plot of a secret organization, encounter extraordinary beings and protect dangerous secrets.

Be sure to live stream on HBO at 6.20 (EST) on the PlayGo app.

Who is someone you know that would enjoy this series?

#HBOCaribbean #HBO4Pack #MOREMovies #MOREDrama

12 Days of Christmas 🎄❄🎁The elves are generous today and wants to send a 50" TV your way. Tell the elves in the comments...
31/12/2020

12 Days of Christmas 🎄❄🎁

The elves are generous today and wants to send a 50" TV your way.

Tell the elves in the comments below why you deserve this new TV and tag 2 friends.

Good luck!

#DigicelChristmas

Dear Valued Customer, please take note of our opening hours for the Holidays.
30/12/2020

Dear Valued Customer, please take note of our opening hours for the Holidays.

12 Days of Christmas ❄️🎄🎅Santa is raving about this Air Fryer Oven and he wants to share it with you. Simply tell Santa ...
30/12/2020

12 Days of Christmas ❄️🎄🎅

Santa is raving about this Air Fryer Oven and he wants to share it with you.

Simply tell Santa in the comments below what would be the first dish you would make him in this new air fryer oven and use the hashtag #DigicelChristmas

The winner will be chosen at random.

Digicel Terms & Conditions do apply!

#DigicelChristmas

12 Days of Christmas ❄️🎄🎅Santa is back and he's still got more to GIVE!A Car valet could be yours. Simply tell us in the...
29/12/2020

12 Days of Christmas ❄️🎄🎅

Santa is back and he's still got more to GIVE!

A Car valet could be yours.

Simply tell us in the comments below if you could win a new vehicle what model would it be and why and tag 2 friends.

Enter as many times as you like.

Digicel Terms and Conditions do apply.

#DigicelChristmas

Dear Valued Customer, Please note that we have had an update from FLOW that the issue has been resolved.Thank you again ...
29/12/2020

Dear Valued Customer, Please note that we have had an update from FLOW that the issue has been resolved.

Thank you again for your patience.

Dear Valued Customer, we are currently experiencing technical difficulties with Digicel mobile to FLOW mobile calls and ...
29/12/2020

Dear Valued Customer, we are currently experiencing technical difficulties with Digicel mobile to FLOW mobile calls and are currently investigating the interconnect circuits with FLOW and working with them to troubleshoot.

We sincerely apologise for any inconvenience caused and thank you for your patience.

28/12/2020
Looking back at 2020!

As we look back on 2020, the thing that stands out for us the most is the resilience of our communities.👏 On behalf of our entire team, thank you for being a part of the Digicel family!🥰

What are you most thankful for this year?

#DigicelBetterTogether

From the entire team at Digicel Barbados, we wish you a very Merry Christmas! 🎁🎄🎅
25/12/2020

From the entire team at Digicel Barbados, we wish you a very Merry Christmas! 🎁🎄🎅

Dear Valued Customer, please take note of our opening hours for the holidays.
24/12/2020

Dear Valued Customer, please take note of our opening hours for the holidays.

24/12/2020
Shake & Share This Christmas

Merry Christmas!🎉

We're celebrating with a GUARANTEED WIN DAY in the MyDigicel app all Christmas Day.

That’s right... once you Shake to Win, you’re sure to receive a gift!🙌🏽

What gift would help to make your Christmas extra merry?!🎁

Tell us below and you could win a bonus prize of $500!

#DigicelShakeToWin #DigicelShakeAndShare

23/12/2020
Spin & Win With BiP

Joel is here to tell you how you can win with BiP This Christmas.

Many of you are Spinning & Winning already and the rest of you need to join in on the FUN!

Download BiP from the Apple app store or Play store today!

Today's Prize is a brand New Laptop!

So Get Spinning!

#DigicelChristmas

12 Days of Christmas ❄️🎄🎅Santa wants to know what is your favourite Christmas jam 🎶! Tell him in the comments below and ...
23/12/2020

12 Days of Christmas ❄️🎄🎅

Santa wants to know what is your favourite Christmas jam 🎶!

Tell him in the comments below and tag 1 friend for a chance to win a brand new Echo Dot!

Entries close tonight at Midnight!

Good luck!

Digicel Terms and Conditions do apply!

#DigicelChristmas #DigicelBetterTogether

12 Days of Christmas🤶🎁🎄 !Mrs. Clause is taking over from Santa today and wants to give you $250 CASH! Tell her who you t...
21/12/2020

12 Days of Christmas🤶🎁🎄 !

Mrs. Clause is taking over from Santa today and wants to give you $250 CASH!

Tell her who you think is most deserving of this cash and tag 2 friends in the comments below.

Entries close tonight at Midnight!

Good luck!

Digicel Terms and Conditions do apply!

#DigicelChristmas #DigicelBetterTogether

21/12/2020
Stream to Win with D'Music!

Stream to WIN with D'Music! Giving gifts and food baskets to the Children’s Ward at QEH every Christmas Morning are @MikeyMercer246 must haves at Christmas time. He also takes us back to that time he gave a very special gift to his son. 🎁 What’s the most memorable gift you ever gave? Let us know in the comments below and get a chance to win $100 Cash! #VoicesOfChristmas #TheSoundOfYourLife #MOREMusic

19/12/2020

Shake n Guess 🎁🤳!

It's Saturday and you know it's Time to Shake to WIN this Christmas.

@lovebrandie has something in her gift box for you🎁🤗

All you need to do is correctly guess what's inside.

Comment your answers under this post for a chance to WIN!

Here's your hint: Its scent will fill up your home on Christmas Morning..

Enter as many times as you like. Winner will be chosen at random!

Good Luck!

Digicel Terms and Conditions do apply.

#DigicelChristmas #ShakeAndGuess #DigicelShakeAndShare

12 Days of Christmas 🎁❄🎄!Day 1 Santa has gone into the workshop and he found a S20! He said to find everyone who wants t...
18/12/2020

12 Days of Christmas 🎁❄🎄!

Day 1

Santa has gone into the workshop and he found a S20!

He said to find everyone who wants this device and get them to do one thing for him.

He wants you to tell him what you are most grateful for in 2020 and tag 2 friends in the comments below.

He plans to read every entry!

We also will add a new sim and a 30 day Prime bundle as per Santa's request!

Entries close tonight at Midnight!

Good luck!

Digicel Terms and Conditions do apply!

#DigicelChristmas #DigicelBetterTogether

Santa is missing and the only clue to finding him is his boot. Will Holly be able to find him and save Christmas? You'll...
17/12/2020

Santa is missing and the only clue to finding him is his boot. Will Holly be able to find him and save Christmas?

You'll need to watch 'Santa's Boots' on #PlayGo for the answer!

Do you have a pic with Santa? 🎅Show us below this post to win a 30 day Prime bundle!

#25DaysOfChristmas #ChristmasMovies #MoreDrama #MoreAction

16/12/2020
Chat with Santa

This Christmas Santa has got hold of BiP.

Tell Santa what you would like This Christmas on BiP.

Listen closely to Joel for further instructions on how to enter!

Drop a Gift box in the comments below for a chance to win a pair of Bluetooth Headphones.

#DigicelChristmas #ChatwithSanta

15/12/2020

The holidays are FINALLY here! 🎄

Celebrate it by winning cool prizes with the MyDigicel app. It’s literally the gift that keeps on giving. 🎁

Best of all you can choose your prize and even gift it to your loved ones. ❤️

Tell us who you would gift and why if you won $500 from us and that $500 could be yours

Comment as many times as you like.

Entries close Friday 18th December at 5PM.

Good Luck.

#DigicelChristmas #DigicelShakeToWin #DigicelShakeAndShare

14/12/2020
Stream to Win with D'music

@dingdongravers tells us what the holidays are like in Jamaica.🎄 Fried chicken, oxtail, rice & peas are a must!

What is a Christmas must for you? Tell us in the comments below!

#VoicesOfChristmas #TheSoundOfYourLife #MOREMusic

14/12/2020

We kicked off our Christmas campaign last Monday with loads of fun, treats & giveaways!

Our flash mobs were 🔥!

Remember to activate any Prepaid or Postpaid prime bundle to get in on the fun!

Make the switch today to Digicel+ for More Speed, More Power & More Reliability This Christmas.

We are Better Together This Christmas 🎁🤗

Tell us in the comments below which app is your favourite and why for a chance to win a 14 Day Prime Bundle!

#DigicelBetterTogether #DigicelChristmas #DigicelShakeAndShare

Address


General information

Launch date: Feb 11th 2011 Markets: 32 worldwide 26 in the Caribbean and Central America 6 in the Pacific Customers: 1.5 million Employees: 5,500 Retail stores: Over 1000

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00
Saturday 09:00 - 21:00

Telephone

1246530-3444

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Our Story

Digicel's goal is to provide our customers with affordable and innovative mobile communications that fosters personal and professional connections between nations and people. Digicel is so much more than a telecommunications company. We pride ourselves on being a part of the fabric of the communities in which we operate as we endeavour to make a positive contribution to the lives of all our customers.

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Comments

Why can't you all get the info on the app up to date?Today is Saturday and I am only seeing my activity on Thursday!
Why can't you all get the info on the app up to date?Today is Saturday and I am only seeing my activity on Thursday!
What is going with your internet ??? The internet has been crawling for more than a week and I cannot get any work done !!! Your company is very unprofessional,I cannot reach anybody via Email/Phone/Social Media.You have the audacity to raise prices when your quality of service and after sales service is rock bottom !!! Make sure you have everybody’s rebate ready because y’all treating customers very poorly and FTC has to do something about this !!!
Your Digicel quality of service has drastically declined and is becoming worse; not to mention the fact that your agents (on the live chat, via email and via the 100 and 18683999998 numbers) are quite unprofessional, discourteous, dishonest, totally unaware of how to assist customers and constantly fail to rectify issues which customers experience but yet Digicel continues to grab money from its customers.
Roy Hughes did you get an email saying your mobile plan moving from $85 to $95, effective Feb 1st? I did! Digicel wunna could only be mad! Look out for a call from me to disconnect my service!
Gd day digicel....first let me say i enjoy ur service...both my sims are digi..... Now i play shake it everyday and i win a lot....but i realise i won 7gb free data yesterday valid till the 18th but it does not work ...no matter what i do it wud not allow me to use the data......now i won a lot of data but Mb and they always connect now i have won 7Gb it wont work....dis is the 2nd time im encountering dis issue last week i won 1gb and it did not work either.....i have the msg from digicel saying i won and pics of the shakeit when i won....now pls tell me wat is wrong bcoz im not reaching the right department via 100....awaiting ur response.
Yes yes yesss
It sad that EVERY TIME you all change u all packages its more of a benefit to you all than the customers....jus like up to now you all can't come up with a bundle that includes mobile, like mobile belongs to someone else..how can it really be a bundle if you all providing 4 service yet only 3 r available in ALL of your bundles How can u call "The RED ACCESS" customers special, when there is no more options available for customers to alter thier packages??
Can you please stop removing the prepaid plan bundles? It's disgraceful that it went from $40 a month to $90 and now $100!!! You can at least give two options for 30 day prepaid bundles. I don't need 8gb of data and I cannot justify paying $100.
Live streaming brought to you complements of Digicel!! THANK YOU! 🙌⭐️🎤🤩 😍
My mouth ready to get loose [email protected]
Left my fibre box working this morning,nobody was home for the day, come home to find a red led on the Los led and no service to phone, internet or TV. Call digicel and I'm told that there's a fibre break outside on the line and a technician will have to repair. The next available date is Monday afternoon. So I have to go through the entire weekend with no means of communicating besides my data. The person who answered doesn't even seem apologetic about what the heck is happening. Thanks so much digicel cause while y'all going home to your cush internet service and can call yall friends and family, I gotta hope nothing happens over the next three days to make me need to contact people. REALLY... A BIG THANK YOU ...